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August 19, 2026
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SERVICES
BUSINESS
Nov 5, 2018
Faced with worker shortage, Japan reshapes its legendary hospitality
Âé¶¹´«Ã½ capital expenditure boom is shifting to the services sector, stirring fears that self-checkout systems and software will take the human touch out of omotenashi, the country¡¯s vaunted commitment to hospitality.
JAPAN
/
Society
Oct 15, 2017
How Âé¶¹´«Ã½ service industry is trying to adapt to the worst labor crunch in 25 years
Before Hisashi Kanbe in 2013 introduced BakeryScan, the world¡¯s first image recognition checkout system designed specifically for bread, it was the job of every bakery worker in Japan to memorize the assorted prices of each baked good ¡ª from baguettes back to bagels.
JAPAN
Feb 9, 2016
Just what you need: Japanese shop staff compete in the art of the sales pitch
Sell it to me. Sweet-talking sales clerks recently pitted their patter against fellow professionals who know what selling is all about.
JAPAN
May 17, 2013
Popular Ginza boutique hotel closing its doors
Popular with foreigners and known for its luxurious service, the small Hotel Seiyo Ginza, in Tokyo¡¯s upscale district, will close on May 31, a hotel manager said Thursday.
LIFE
/
Lifestyle
/
Japan Pulse
May 5, 2010
Big (only) in Japan? Tape as proof of purchase
While Japan loves packaging, it makes an exception with proof-of-purchase tape.
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Podcast
Kabukicho: Tokyo¡¯s ¡®stadium of desire¡¯
Longform
What Kumamoto revealed about Âé¶¹´«Ã½ earthquake readiness
By
Alex K.T. Martin
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